Terms & Conditions

Terms and Conditions

Last Updated: September 2023

Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using www.thelittlequill.com website (the "Website") operated by The Little Quill co ("us," "we," or "our").

By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

Bespoke and Non-Refundable Items

  1. Our wooden artworks are meticulously crafted to your specifications, making each piece unique and one-of-a-kind. Due to the bespoke nature of our products, all sales are final, and we do not offer refunds or exchanges.

Natural Variations in Wood

  1. We work with natural wood, and it's important to understand that no two wooden items will be exactly the same. Each piece may exhibit variations in colour, grain pattern, and texture, which enhance the uniqueness and beauty of our products.

Ordering and Payment

  1. When you place an order on our Website, you agree to provide accurate and complete information for the order, including your name, shipping address, and payment details. Payment is due at the time of purchase.

Cancellation Policy

  1. Orders for bespoke items cannot be cancelled once production has begun. If you wish to cancel an order, please contact us as soon as possible to determine if cancellation is possible.

Intellectual Property

  1. All content on this Website, including images, text, graphics, logos, and designs, is the intellectual property of The Little Quill co and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written consent.

Limitation of Liability

  1. The Little Quill co shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our products or this Website.

Indemnification

  1. You agree to indemnify and hold The Little Quill co harmless from any claims, damages, losses, or liabilities, including legal fees, arising out of your use of the Website, your violation of these Terms, or your infringement of any third-party rights.

Governing Law

  1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

Changes to Terms and Conditions

  1. We reserve the right to modify or replace these Terms and Conditions at any time. The most current version will be posted on this page with a new "Last updated" date.

Contact Us

  1. If you have any questions or concerns about these Terms and Conditions, please contact us using our enquiry form on our Contact us page.